Responsible for diversified duties to maintain and provide support for the company’s desktops helpdesk system. Duties include: resolving problems, installations, configurations, and other similar duties pertaining to desktop support and helpdesk support.
Major duties and qualifications
Troubleshoot and Maintain company PCs and peripherals.
Setup machines using a Windows Development Server (WDS).
Manage PC lease documentation
Manage PC inventory database
Respond to helpdesk tickets or user problems and determine the cause of problems. Make proper fixes as able, replacing components, etc.
Provide 1st level helpdesk support to users.
Communicate recurring problems with system, software/hardware to appropriate personnel.
Provide updates on priority list / tasks
Work effectively with user groups.
Microsoft stack Office Windows Technical support
2 Corporate Plaza Drive, Suite 125
Newport Beach, California, 92660 Phone: 949-442-1980