Help Desk Technician

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    • City:

      South Deerfield

    • State:

      MA

  • Type:

    Consulting

  • Job Id:

    JN -102019-11946

Job Summary

Responsible for diversified duties to maintain and provide support for the company’s desktops helpdesk system. Duties include: resolving problems, installations, configurations, and other similar duties pertaining to desktop support and helpdesk support.

Major duties and qualifications

  • Troubleshoot and Maintain company PCs and peripherals.
  • Setup machines using a Windows Development Server (WDS).
  • Manage PC lease documentation
  • Manage PC inventory database
  • Respond to helpdesk tickets or user problems and determine the cause of problems. Make proper fixes as able, replacing components, etc.
  • Provide 1st level helpdesk support to users.
  • Communicate recurring problems with system, software/hardware to appropriate personnel.
  • Provide updates on priority list / tasks
  • Work effectively with user groups.

Required Qualifications

Skills/Abilities

Microsoft stack
Office
Windows
Technical support 
 

Education Requirements

NA

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More Info

Contact

OSTechnical

2 Corporate Plaza Drive, Suite 125
Newport Beach, California, 92660
Phone: 949-442-1980

80s CRT
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